ZAYCON TRANSPORTATION
Get free, convenient rides to and from where you need to go.
ZAYCON offers a transportation benefit for most plans.
Your transportation benefit allows you to take advantage of a free and convenient service to get to and from where you need to go. Depending on your plan, you can schedule a set number of rides each year, and reserving rides is simple through SCAN Transportation.
Some plans even have the option to schedule rides to the grocery store, a senior center, or the gym if you have certain chronic conditions. Check your Evidence of Coverage or contact Member Services to see if your plan includes a certain number of trips to "non-medical" destinations and if you qualify for them.
How it Works
Step 1: Have the following information ready before you call.
- Exact address where you want to be picked up and dropped off
- Time you need to arrive ( ZAYCON Transportation will schedule the driver to pick you up one hour before you need to be where you’re going )
- Whether someone, like a caregiver, will be riding with you
- What special needs you have, such as if you use a wheelchair, walker, or cane
- When you’ll need a ride back home. Unless you know exactly when you’ll be done, it’s best to select “will-call” for your return trip and then call for your ride when you’re ready to be picked up
- If you’ll need the ride on a regular basis
Step 2: Call ZAYCON Transportation at 1-415-916-6666 to schedule your ride.
For a regular ride, you need to make the reservation at least 24 business hours before you need to be picked up and 48 business hours before if you have a wheelchair.
Weekends don’t count in figuring out when to call. So, for example, if you need a ride on Monday at 9 a.m., you’ll need to call no later than 9 a.m. the Friday before, or no later than 9 a.m. the Thursday before if you use a wheelchair.
The reservation center is not open on the weekends, so make sure you reserve your trip Monday through Friday.
Step 3: When it’s time for your ride, wait at the curb in front of the address you provided.
The driver will pick you up at the curb. If you need to have the driver meet you at the door, be sure to tell the representative when making your reservation.
SERVICES
TRIP TO SCHOOL
( For students, including special needs )
We help students arrive at school comfortably and on time, giving families peace of mind by removing the stress of transportation logistics. Our service not only ensures access to education, but also fosters independence, confidence, and trust in young learners.
TRIP FOR MEDICAL APPOINTMENTS
Our Non-Emergency Medical Transportation (NEMT) services are dedicated to providing safe, reliable, and timely transportation for individuals with medical needs. Whether it’s a routine doctor visit, a hospital discharge, or a specialized care appointment, we ensure every client receives compassionate and professional support throughout their journey.
Our vehicles are fully equipped to deliver both comfort and peace of mind, and our trained staff are ready to assist — prioritizing your health and safety every step of the way.
24/7 TAXI SERVICES
We are also proud to provide 24/7 specialized taxi services, ensuring safe and comfortable rides for individuals with unique mobility needs. Available day and night, our service is designed with accessibility in mind — ideal for those who need extra assistance getting to social outings or daily activities such as the bank, pharmacy, or shopping.
Our goal is to give families and caregivers peace of mind. With a strong commitment to safety and comfort, we strive to make transportation easy, reliable, and accommodating for our clients with special needs.
CONTACT ZAYCON TRANSPORTATION
To schedule a ride, call +1415-916-6666, Monday through Friday, from 7 a.m. to 7 p.m.
If the driver doesn’t arrive within 15 minutes of the scheduled time, call ZAYCON Transportation at +1415-916-6666 seven days a week, 24 hours a day.
If you need to cancel a ride, call ZAYCON Transportation and let them know. If you don’t cancel before the driver is on his/her way, the ride will be deducted from your annual ride limit.
FREQUENTLY ASKED QESTIONS
"I highly recommend this company for transportation services. Their team is incredibly professional, caring, and always on time. The vehicles are well-maintained, clean, and equipped with everything needed to ensure safe and comfortable travel. The drivers are patient and attentive, providing excellent assistance throughout the entire ride. This company goes above and beyond to make sure that individuals with mobility challenges feel supported and respected. Whether it’s for medical appointments or other trips, I trust them completely and would gladly use their services again."”
[John Doe]
Location
ZAYCON TRANSPORTATION INC.
Patient Provider Transportation Services
Lodi, CA 95240